{"id":58007,"date":"2023-06-27T11:59:36","date_gmt":"2023-06-27T16:59:36","guid":{"rendered":"https:\/\/l21.mx\/?p=58007"},"modified":"2023-06-27T11:59:36","modified_gmt":"2023-06-27T16:59:36","slug":"despegar-refrenda-su-compromiso-para-hacer-crecer-su-linea-de-negocio-bd-experience","status":"publish","type":"post","link":"https:\/\/l21.mx\/?p=58007","title":{"rendered":"Despegar refrenda su compromiso para hacer crecer su l\u00ednea de negocio BD Experience"},"content":{"rendered":"<p><strong>BD Experience presenta novedades de la marca y\u00a0 beneficios para sus usuarios y socios comerciales<\/strong><\/p>\n<p><strong> <a href=\"https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3.jpeg\" data-rel=\"penci-gallery-image-content\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-58008\" src=\"https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3-300x225.jpeg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3-300x225.jpeg 300w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3-1024x768.jpeg 1024w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3-768x576.jpeg 768w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3-1536x1152.jpeg 1536w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3-1200x900.jpeg 1200w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3-1170x878.jpeg 1170w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3-585x439.jpeg 585w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-3.jpeg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/p>\n<p><strong>Canc\u00fan, Quintana Roo a 27 de mayo de 2023.-<\/strong> <strong>BD Experience<\/strong>, la agencia de servicios receptivos, venta de excursiones y DMC (Destination Management Company) con operaci\u00f3n en Canc\u00fan, la Riviera Maya y Rep\u00fablica Dominicana, de <strong>Grupo Despegar<\/strong>, anunci\u00f3 que, durante este 2023, se llevar\u00e1n a cabo acciones estrat\u00e9gicas, entre las que destacan aspectos como la renovaci\u00f3n de su flota de veh\u00edculos, el nuevo dise\u00f1o de su imagen y la tecnolog\u00eda de su sistema de trackeo y control de los mismos, entre otros.<\/p>\n<p>\u201c<em>En <strong>BD Experience<\/strong> estamos celebrando nuestros 39 a\u00f1os con actividades enfocadas en profesionalizar nuestra marca, bas\u00e1ndonos en los 3 pilares de nuestra <strong>propuesta de valor<\/strong>: <strong>mejores experiencias en el destino, seguridad y confiabilidad. <\/strong>Con ellos, brindamos la gama de servicios m\u00e1s completos y con la mejor calidad del mercado, altos est\u00e1ndares de seguridad y el respaldo de un equipo de profesionales expertos en crear vivencias memorables. De esta forma, <strong>Despegar <\/strong>confirma, no solo su inter\u00e9s en continuar operando la marca, sino, sobre todo, en fortalecerla y hacerla crecer\u201d, <\/em>mencion\u00f3 <strong>Santiago Elijovich, Vicepresidente de Best Day, l\u00edder del negocio B2C de Grupo Despegar y VP Regional del DMC.<\/strong><\/p>\n<p><a href=\"https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4.jpeg\" data-rel=\"penci-gallery-image-content\" ><img decoding=\"async\" class=\"alignnone size-medium wp-image-58009\" src=\"https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4-300x225.jpeg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4-300x225.jpeg 300w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4-1024x768.jpeg 1024w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4-768x576.jpeg 768w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4-1536x1152.jpeg 1536w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4-1200x900.jpeg 1200w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4-1170x878.jpeg 1170w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4-585x439.jpeg 585w, https:\/\/l21.mx\/wp-content\/uploads\/2023\/06\/despegar-y-bd-4.jpeg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>En este sentido, entre los valores diferenciadores que se derivan de los pilares de <strong>BD Experience<\/strong>, se encuentran: servicio eficiente, seguro y puntual; atenci\u00f3n personalizada y multiling\u00fce; asesores en el destino que facilitan soporte 360\u00b0 las 24 horas del d\u00eda; sistema de seguimiento gps; planificaci\u00f3n de la ruta;\u00a0 seguro de responsabilidad; traslados de emergencia y formaci\u00f3n para conductores. Adem\u00e1s, el respaldo de casi 4 d\u00e9cadas de experiencia, 35 socios comerciales, presencia a trav\u00e9s de concesiones en 16 hoteles y m\u00e1s de 765,000 pasajeros atendidos al a\u00f1o.<\/p>\n<p>Entre las novedades que <strong>BD Experience<\/strong> anunci\u00f3 se encuentran:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Nueva <\/strong><strong>organizaci\u00f3n.- <\/strong>Que representa un mejor servicio al cliente B2B y B2C, al contar con un equipo especializado para dar atenci\u00f3n personalizada a las cuentas mayoristas, un equipo de calidad para gestionar incidencias en un corto tiempo y un eficiente contact center.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Nueva imagen y renovaci\u00f3n de flotilla<\/strong><strong>.- <\/strong>la cual consta de 136 unidades, que incluyen 133 camionetas y 3 autobuses de lujo, mismas que mantienen su caracter\u00edstico color rojo, que representa la pasi\u00f3n de su profesional equipo de colaboradores.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Tecnolog\u00eda y nuevo sistema de trackeo<\/strong><strong>.- BD Experience<\/strong> incorpor\u00f3 nueva tecnolog\u00eda de telemetr\u00eda a su operaci\u00f3n, con el proveedor m\u00e1s importante a nivel global, utilizando inteligencia artificial. Este innovador sistema de trackeo funciona a trav\u00e9s de una plataforma online que notifica, en tiempo real, la ubicaci\u00f3n y el trayecto de las unidades. Operativamente, el sistema tambi\u00e9n brinda informaci\u00f3n sobre las condiciones del veh\u00edculo y el an\u00e1lisis de rutas.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>&#8211; <\/strong>Gracias a la nueva tecnolog\u00eda, ahora se tienen alertas autom\u00e1ticas por viajes donde no se respeta la distancia entre veh\u00edculos, l\u00edmites de velocidad excedidos, usos de celular y, tanto frenados bruscos, como aceleraciones.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Academia de conductores<\/strong><strong>.- <\/strong>Se cre\u00f3 una academia de conductores, la primera en su tipo y en la historia de la compa\u00f1\u00eda, con el objeto de formar personal m\u00e1s preparado y que cumpla con los est\u00e1ndares de seguridad y servicio que tenemos comprometido.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Para concluir, <strong>Santiago<\/strong> <strong>Elijovich <\/strong>detall\u00f3:<em> \u201cEstas novedades representan un paso muy importante dentro de la estrategia de posicionamiento y crecimiento de <strong>BD Experience<\/strong>, marca que\u00a0 se apalanca en la capacidad de generaci\u00f3n de pasajeros al destino de <strong>Grupo Despegar<\/strong> para convertirlo en ventas de atracciones locales, a la vez que continuamos\u00a0 con nuestro firme compromiso de mejora continua y servicio personalizado\u201d. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BD Experience presenta novedades de la marca y\u00a0 beneficios para sus usuarios y socios comerciales Canc\u00fan,&hellip;<\/p>\n","protected":false},"author":100,"featured_media":58010,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[23],"tags":[],"class_list":["post-58007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Despegar refrenda su compromiso para hacer crecer su l\u00ednea de negocio BD Experience | Revista Latitud 21<\/title>\n<meta name=\"description\" content=\"L21, Emprendedores y Negocios en el Caribe Mexicano, es la revista l\u00edder entre el Sector Empresarial y Tur\u00edstico del Caribe Mexicano.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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