{"id":77402,"date":"2024-08-05T12:38:23","date_gmt":"2024-08-05T17:38:23","guid":{"rendered":"https:\/\/l21.mx\/?p=77402"},"modified":"2024-08-05T16:59:07","modified_gmt":"2024-08-05T21:59:07","slug":"acotur-suma-esfuerzos-con-profeco-para-mejorar-experiencia-de-turistas","status":"publish","type":"post","link":"https:\/\/l21.mx\/?p=77402","title":{"rendered":"ACOTUR suma esfuerzos con Profeco para mejorar experiencia de turistas"},"content":{"rendered":"

 <\/p>\n

*La agrupaci\u00f3n tur\u00edstica celebra reuni\u00f3n con el director de la Procuradur\u00eda Federal del Consumidor Zona Caribe Mexicano, Mtro. Israel Malac\u00f3n Osuna para promover una mejor atenci\u00f3n a los viajeros que visitan el Caribe Mexicano<\/p>\n

\"\"<\/a>
\nCanc\u00fan, Q. Roo (Agosto, 2024) La Asociaci\u00f3n de Complejos Vacacionales y Tur\u00edsticos (ACOTUR) reiter\u00f3 su compromiso de sumar esfuerzos con la Procuradur\u00eda Federal del Consumidor (Profeco) para mejorar la atenci\u00f3n y experiencia de los turistas que visitan el destino a trav\u00e9s de la industria del tiempo compartido y de los clubes vacacionales.
\nLos miembros de los 24 desarrollos tur\u00edsticos afiliados a ACOTUR fueron invitados al Workshop organizado por la agrupaci\u00f3n empresarial con el Director de Profeco Zona Caribe Mexicano, Mtro. Israel Malac\u00f3n Osuna, quien explic\u00f3 algunas funciones de la dependencia a su cargo para aplicar la Ley Federal del Consumidor y las normas oficiales en defensa de los derechos del consumidor, incluyendo los turistas que visitan este destino.
\nLa Presidenta de ACOTUR, Anna Kiseleva calific\u00f3 como beneficioso este acercamiento con la instancia federal para trabajar juntos y lograr brindar una mejor atenci\u00f3n a los visitantes que buscan no s\u00f3lo disfrutar de sus vacaciones en el destino, sino invertir en la compra de membres\u00edas que los hagan regresar a\u00f1o tras a\u00f1o.<\/p>\n

\"\"<\/a>
\n\u201cEstamos conscientes que como proveedores de servicios debemos ofrecer siempre los mejores servicios a nuestros clientes y de presentarse alguna inconveniencia, resolverla siempre sin demora y satisfactoriamente para ambas partes\u201d, enfatiz\u00f3.
\nA diferencia de hace algunas d\u00e9cadas, a\u00f1adi\u00f3, la industria vacacional se ha profesionalizado y ha diversificado sus productos y servicios lo que ahora permite a los potenciales clientes tener opciones m\u00e1s flexibles para elegir y adquirir membres\u00edas de acuerdo a sus propias necesidades y presupuestos.
\n\u201cEl Caribe Mexicano es hoy por hoy l\u00edder en ventas de membres\u00edas en la industria vacacional en M\u00e9xico y es el segundo mercado m\u00e1s importante en el mundo, s\u00f3lo detr\u00e1s de Estados Unidos. Estoy segura que con la suma de fuerzas entre los socios de ACOTUR y la Profeco podemos mejorar a\u00fan m\u00e1s nuestras estrategias de ventas y los niveles de satisfacci\u00f3n de nuestros futuros clientes\u201d, puntualiz\u00f3.<\/p>\n","protected":false},"excerpt":{"rendered":"

  *La agrupaci\u00f3n tur\u00edstica celebra reuni\u00f3n con el director de la Procuradur\u00eda Federal del Consumidor Zona…<\/p>\n","protected":false},"author":100,"featured_media":77404,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[23,1656],"tags":[],"class_list":["post-77402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","category-quintana-roo"],"acf":[],"yoast_head":"\nACOTUR suma esfuerzos con Profeco para mejorar experiencia de turistas | Revista Latitud 21<\/title>\n<meta name=\"description\" content=\"L21, Emprendedores y Negocios en el Caribe Mexicano, es la revista l\u00edder entre el Sector Empresarial y Tur\u00edstico del Caribe Mexicano.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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